Shipping policy

Free delivery

Delivery is always free, with no minimum order value.

Where do we deliver?

We deliver to the United Kingdom.

How long does delivery take?

Delivery takes 5 to 7 days after payment is received. Orders are dispatched from China.

Where is my parcel?

Once your parcel is on its way, we will email you a tracking link.

Import charges

You will not be charged any additional import VAT, customs duty or carrier handling fees. We cover any applicable charges, so there is nothing extra for you to pay.

Damaged or missing parcels

We are responsible for your order until it is delivered to you or someone you nominate. If your parcel is damaged or does not arrive, email contact@vitareliv.com and we will help.